Shipping policy

Shipping Policy · Updated October 9, 2026

How your order gets from our workshop to your door, what it costs, and what happens if something goes wrong.

1. Our couriers

Orders travel with trusted international carriers including DHL, UPS, FedEx, DPD, DPEX Worldwide and Skynet Express, which lets us reach customers in all major markets.

2. Preparing your order

Please allow 3 to 5 working days for us to prepare your order after purchase. Personalised orders can take longer, and we will confirm the timeline with you when you order.

Good to know: vintage-style suits are produced to order and need extra production time, so expect 7 to 10 business days of preparation before dispatch.

3. Delivery times

Once your parcel has been dispatched, transit to the United Kingdom, the United Arab Emirates, Saudi Arabia and Australia typically takes 8 to 10 business days. The United States usually takes 10 to 12 business days, and the Netherlands, France and Italy take 10 to 15 business days.

These figures cover transit only, so your total wait is the preparation time plus the transit time. Customs checks, public holidays and carrier delays can occasionally add to this and are outside our control.

4. Shipping costs and duties

Standard shipping is sent duty-paid. We settle customs duties and import taxes before dispatch, so nothing further is payable when your parcel arrives. The shipping cost is shown at checkout and depends on your destination and the weight of your order.

Important: if a courier asks you for customs fees or any other additional payment, please do not pay it. Email support@gsracers.com first and we will sort it out with the carrier directly.

5. Tracking

When your order leaves us, we will email you a tracking number and a link to follow the shipment until it reaches you.

6. Proof of delivery and liability

For all international and domestic shipments, GS Racers ships using tracked courier services. Once a shipment is marked as delivered by the courier with documented proof of delivery, GS Racers’ liability ceases. In cases of disputed delivery, customers are required to file a claim directly with the courier. GS Racers is not responsible for parcels confirmed as delivered by the courier that are subsequently reported as missing.

7. Late or damaged parcels

If your parcel has not arrived by the end of the estimated delivery window, or it arrives damaged, email support@gsracers.com straight away. We will take the matter up with the courier for you and work to resolve it as quickly as we can.

8. Address and missed deliveries

Please double-check your delivery details before you complete checkout. GS Racers cannot be held responsible for delays or failed deliveries caused by an incorrect or incomplete address, and a re-shipping fee will apply if a parcel is returned to us for that reason.

If a courier cannot hand over your parcel because no one is available, it may be held at a depot or sent back to us. We can arrange another delivery attempt, which may involve extra shipping and handling charges.

Questions about shipping? Email support@gsracers.com — we reply within 24 hours.

To cancel an order, read our Cancellation Policy. For returns and refunds, read our Refund & Exchange Policy.